Insurance

With our deep expertise in the insurance industry, we develop software solutions specific to the insurance industry.


We lead the industry with our innovative solutions for leading companies and offer unique services to our customers.

WE KNOW YOU AS MUCH AS YOU DO

We know you as much as you do, we know what you need. With our deep-rooted insurance industry experience, we work as a part of your team and collect all your insurance processes in a single center.


Insurance processes are often rigid, cumbersome and lengthy. Long application times and complex paperwork can delay the processing of insurance claims. In addition to these challenges, business and economic problems arising from the pandemic have led insurance companies to remote working models, digital customer acquisition and cloud-based operations. Insurance workflow automation can significantly improve insurance companies' business results by streamlining their process flow.


The use of Business Process Management (BPM) provides insurance companies with smart business processes, enabling more effective customer interactions and faster claim processing. Repetitive and unnecessary tasks in the insurance workflow can be automated thanks to business process management methods. Business process automation improves and optimizes business operations, thus helping businesses maintain competitive advantage.


The use of BPM facilitates agency management by enabling all operational processes to be managed from a single center.

Some Insurance Processes We Have Developed

  • Proposal Process

    It includes the request, calculation, risk assessment, approval and revision processes of proposals.

  • Addendum Process

    It includes the request, calculation, risk assessment, approval and revision processes of Addendums issued for the policies issued.

  • Policy Process

    It includes the request, calculation, risk assessment, approval and revision processes of policies.

  • Limit Process

    It involves monitoring the policy approval limits defined to intermediary institutions through approval stages through the system.

  • Printing Process

    The steps are followed to receive policy printing requests, create them through approval stages, and forward them to the customer.

  • Authorization Process

    It is the process in which the approval stages of the proposals that fall under authorization through the system are followed through the rule engine.

  • Reinsurance Process

    It is the process in which Reinsurance approvals of the requested offer or offers are received.

  • Request and Complaint Management Process

    Complaints are collected in a common pool, guidance and evaluation are made by the system. The survey is sent.

  • Customer Communication Process

    It is the process in which all requests made by customers on the company are followed.

  • Agency Opening - Closing - Visit Process

    The opening, closing, document collection, visit, reporting and approval processes of agencies/brokers are managed.

  • Agency - Customer Carton

    By using the CRM structure, all transactions of Brokerage Institutions/Customers made through the system can be tracked on a single screen.

  • Pre-Financing Process

    It is the process that allows pre-financing payments to be made to Intermediary Institutions to be tracked in the system along with the approval steps.

  • Impairment Applications Tracking Process

    It is the process in which all steps of the Loss of Value requests made by Insurance Victims through all channels (email, mail, etc.) are tracked and reported through the system.

  • Additional Commission Process

    It is the process that enables the standard commissions given to Brokerage Institutions and the additional commissions to be given to be followed in the system together with the approval steps.

  • Document Tracking Process

    With the incoming/outgoing document tracking process, all documents coming to and sent from the company are tracked through the system. New processes are automatically created from the documents recorded in the system with the relevant process. (Official documents, Loss of value, Notification, Complaint, etc.)

  • Material Tracking Process

    It includes monitoring the initiation of requests made to the Administrative Affairs department through the system and the termination of the service.

  • Vehicle and Mileage Tracking Process

    By creating a vehicle carton, the steps of requesting vehicles, tracking their kilometers, periodic maintenance periods, and tracking their insurance can be done through the system.

  • Human Resources Process

    These are the processes where leave, advance payment/expense and work from home requests are managed.

  • Marcom Process

    It is the process in which all steps of the transactions requested from the Marketing Departments are followed and reported.

  • Notification - Official Correspondence Tracking Process

    It is the process in which the official documents coming to the company are collected in a single channel, forwarded to the relevant units and finalized.

  • Personnel Suggestion Process

    It is a structure where employees submit their suggestions through the system and voting and evaluations can also be made through the system.

  • Work from Home Request Process

    It is the process in which all steps of employees' requests to work from home are tracked and reported.

  • Survey Processes

    Customer satisfaction is the processes prepared to measure employee satisfaction.

  • SME Document Process

    It follows the process of transmitting approvals to the customer with digital signature and transferring the documents from the customer to the system.

  • Patient Appointments Tracking System Process

    The process that ensures that the appointment requests of the insured are received, arranged and monitored through the most appropriate Contracted Hospital.

  • Collection - Suspension Process

    It is the definition of payment transactions within the framework of the rules and the tracking of collection requests by the system.

  • Mobile ODF Application Process

    Filling in the question set on which the Buildings/Workplaces inspected are evaluated from the mobile phone of the Risk Inspection officer. It is an application that allows scoring with the decision tree structure created as a result of adding pictures and making decisions based on the score.

  • Digital Jobs Approval Process

    Requested jobs are passed through the approval process and are tracked and reported through the system.